If you have activated the Authentication Add-On, you have the possibility to export a list of the registered users of your app into a CSV file. You can also import an existing list of users, always as a CSV file.

1. Importing an existing list of users into your back office

Apollo Apps allows you to import an existing list of users, which must be stored in a CSV file.
This is very important: no other format will be accepted by the back office.

The procedure is made up of 4 steps:

STEP 1: The file format

Your CSV file must start with the two mandatory columns:
- email: the user's email, which will also be used to log into the app
- password: you can import it in plain text in the file ( "password", not "********")
The first two columns can be followed by more, which you can associate with the fields of the user's profile in step3.
 
Tip: The right way to import the password is to import a neutral password ("changeme", for example), then ask your users to follow the password recovery procedure when they first log into the app.

Example of valid file:
 

STEP 2: Select the CSV file and send it

To do so, go to the Users menu > My Users > Import, import the file containing the list of your users.
 

STEP 3: Matching the fields

The information contained in the the CSV file will be displayed in the Apollo Apps back office and it is up to you to match your information with the field where it will show.

Some fields are mandatory, such as email address or password, you will therefore not be able to complete the import if this information is missing from your CSV file.

STEP 4: Processing and importing the data

The last step involves checking the information and launching the data import.
The amount of time for the process depends on the quantity of information you wish to import. You will receive an email to notify you when it is done.

You can import up to 10 000 users at once.
 

2. Export the list of your registered users

To export the list of your users into a CSV file you just need to go to the Users Menu > My Users > List, and click on the link "Export data " on the top right side of the screen.

The CSV file will automatically download on your computer and you will be able to retrieve all the information filled in by your users in their personal profile. 

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